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BUSINESS DEVELOPMENT PROCESS

STEP 1

DEFINING YOUR BUSINESS

  • Mapping Your Mission
  • Setting Goals
  • Launching Offerings

Mapping Your Mission

The more concretely your business is envisioned, the better it is at picking the right goals and achieving them – be it best in industry, a better world, or both.

What you are offering, why, and to whom with

  • Mission Statement outlining your objectives
  • Vision Statement mapping the impact of achieving goals
  • Core Values that drive your business daily in that direction

Company-wide integration of the mission, vision and values via:

  • Branding guidelines and strategy
  • Templates and watermarks

Cementing the inner workings of your organization through:

  • Organizational charts
  • Role and responsibility descriptions
  • Processes such as client on-boarding, billing, and filing

Setting Goals

Breaking targets into simple steps equips your team to achieve them on time. This process includes defining the following:

Goals are Specific, Measurable for tracking, Assignable to your team, Realistic, and with clear Time frames:

  • Pragmatic Goals based on known factors
  • Stretch Goals under ideal circumstances
  • Tailored Goals for scenarios like new market entrants

Primary methods for achieving goals through:

  • Brainstorming Sessions to explore opportunities
  • Research identifying benchmarks, challenges, and trends
  • Analyzing Alternatives revealing how to best reach each goal

A step-by-step path to achieving each goal including:

  • Project Plans with defined scope and objectives
  • Deliverable Schedules mapping milestones
  • Activities Assigned to team, addressing resource gaps

Launching Your Offerings

Align offerings to your goals and vision as you, and the community you serve, continue to evolve.

Inform decisions with insights from:

  • Market Trends revealing what is and isn’t working
  • Customer Profiles of the needs, wants & ways to reach your market
  • Competitive Analysis of how you compare to contemporaries

Meet your market’s needs and showcase offerings across platforms with:

  • Value Analysis to deliver best-in-class solutions
  • Optimize Offerings to fit within your line-up
  • Promotional Language for sell sheets, social media, and packaging

Meet business goals and clients’ needs with models like subscriptions and themed bundles, so as to:

  • Grow Revenue, eg. increase sales to existing clientele
  • Increase Profitability, eg. increase sales of higher margin offerings
  • Improve Cash Flow, eg. recurring purchases
  • Raise Customer Satisfaction, eg. create opportunities to save

STEP 2

FINANCIAL PLANNING & ANALYSIS

  • Budgeting & Financial Planning
  • Pricing Strategy
  • Raising Capital

Budgeting & Financial Planning

Whether mapping financials for the first time, ready to save and grow, or needing to change trajectory — a financial roadmap can take you there.

Mapping and tracking the cost to run your business including:

  • Expenses and COGS/COR
  • Revenue and profit
  • Burn rate and runway

Research to identify industry-norms and best practices such as:

  • Industry-specific expenses such as hosting fees
  • Standard cash flow management strategies
  • Target burn rates

Alternate budgets with recommendations to minimize expenses and leverage revenue growth, factoring budgetary implications such as:

  • Team growth or reduction
  • Scaled expenses or efficiencies of scale
  • Marketing for upcoming launches

Identifying expense reductions, time savings, and revenue growth opportunities via:

  • Mapping current cost to meet strategic goals
  • Recommendations to make more per dollar spent and per time spent
  • Revised, attainable profit projections

Research and analysis to support financially-driven decisions such as:

  • Launching new offerings
  • Promotional strategies
  • Growing or reducing your team

Building and/or implementing operational tools, processes, and procedures including:

  • Banking and accounting
  • Performance tracking
  • Invoicing and accounts receivable

Pricing Strategy

Understanding your profitability can be crucial to building meaningful promotional and pricing strategies.

Identifying pricing strategy norms, benchmarks, trends and traps by examining:

  • Contemporaries, competitors, and relevant outliers
  • Sales models such as loyalty programs
  • Pricing ranges, profit margins, etc.
  • Common success metrics, targets, and results

Identifying strategic opportunities — as popular offerings may have the lowest margin, for example — by examining:

  • Profitability by resource invested, such as time or expense
  • Impact by resource invested, such as time or expense
  • Volume versus profit margin

Methods to meet strategic goals such as:

  • Profit Growth, eg. driving traffic to higher margin offerings
  • Expense Reduction, eg. creating economies of scale
  • Increased Efficiency, eg. increasing the percentage of total sales for offerings with the highest dollar-to-time ratios

Raising Capital

Create a clear roadmap to fundraising goals by equipping your team to track pitches; move relationships forward; and deliver numbers you can stand behind.

Outline your unique value proposition and projected return on investment with decks that include:

  1. Target market size and validation
  2. Business model
  3. Adoption strategy
  4. Competitive differentiation
  5. Detailed appendices such as sales projections, marketing, and sales plans

Track and progress relationships with:

  • Client Relationship Management systems (CRMs)
  • Leave behind documentation
  • Form emails and checklists

Financials that answer typically asked questions including:

  • Runway projections and burn rate
  • Projections throughout stages of business growth
  • Cost of revenue or cost of goods sold calculations
  • Tailored scenarios for specific investors

Qualifying of prospective investors with insights to build repeat investment relationships including:

  • Investment history
  • Preferred investment stages, industries, amounts, etc.
  • Commonalities with you or your company such as shared interests

Conveying your pitch on brand, concisely and clearly for the greatest impact including:

  • Final version of pitch deck with custom graphics
  • Templates for investor-specific adjustments
  • Finished-quality leave-behinds, such as product mock-ups
  • Formatted email templates

STEP 3

MARKET & CONTENT DEVELOPMENT

  • Market Research
  • Curating Content

Market Research

Whether enriching content or fortifying strategic decisions, understanding your markets’ needs and what sets you apart are key to delivering on your promise.

Uncover opportunities, obstacles, and current best-in-class applications such as:

  • Which markets to enter
  • Where and how to best present your offerings
  • Impactful changes to your industry’s landscape

Identify who else is operating in your sandbox and how to stand out including:

  • Core strengths and weaknesses of competitors
  • What adjustments will make you more competitive
  • Who to watch for future trend indicators

Ranging from ground-breaking science to niche, publishable content for, or to further substantiate:

  • Presentations, course material, manuals and/or handouts
  • Books, movies, blogs, vlogs, newsletters, and social media
  • Promotional material such as press kits and sell sheets

Tailored research to delve into topics of your choice including:

  • Sourcing offerings for your store
  • Identifying prospective strategic partnerships
  • Assessing prospective production facilities
  • Researching networks to pitch your TV show

Curating Content

Whether creating new content, updating content, or repurposing content for promotional strategies, clear and captivating material can be a difference-maker.

Enrich promotional campaigns and maximize content across platforms by creating:

  • Distribution roadmaps across blogs, vlogs, social media, etc.
  • Content guidelines for each platform, aligned with your brand
  • Performance metrics to maximize content per platform

Creating, editing, designing, and reworking content for:

  • Presentations, eg. TedX, SXSW, and sales presentations
  • Instruction, eg. online courses, workshops, manuals, and handouts
  • Online, eg. websites, blogs, vlogs, newsletters, and social media
  • Print, eg. books, articles, posters, and flyers

STEP 4

SYSTEMS FOR SUCCESS

  • Tools & Processes

Tools & Processes

The right foundation creates the framework for your organization to excel. This could include accounting systems, project management platforms, and more.

The better a problem or objective is defined, the better a solution can be delivered by:

  • Brainstorming sessions and expert interviews to identify root causes
  • Process mapping to reveal bottlenecks, breakdowns, etc.
  • Performance metrics to establish baselines

Researching best in class tools and practices to identify and evaluate potential solutions including:

  • Industry-leading adoption strategies
  • Proven standard operating procedures
  • Cutting-edge apps, plug-ins, systems, etc.

Presentation of top potential solutions to meet your current and future needs with:

  • Characteristic Selection Matrices to objectively evaluate alternatives
  • Roll-Out Roadmaps outlining steps to implement solutions
  • Implementation by integrating solutions into daily operation

The guidelines needed to introduce and maintain solutions including:

  • Checklists, manuals, process maps
  • Role and responsibility descriptions
  • Ongoing coaching, as desired

Tailored Projects

Is there a challenge, opportunity, or question impacting your business today? Are you ready to take your business global? Whatever the target may be, the clearer your objective, the better it can be brought to life – delivering solutions in line with your timeframe and budget.

Interviews & Brainstorming Sessions with knowledgeable persons in your organization, network, and industry are conducted to

  • Clearly define the problem, opportunity, or question facing your business
  • Refine and confirm the scope of the inquiry
  • Identify and qualify alternatives

Analysis to unmask internal strengths and weaknesses, and external opportunities and threats, including

  • What your company excels at
  • Internal resources and assets
  • Changing laws that impact your industry
  • Market trends

Research such as market research and data analysis, assist in

  • Deeper dives into alternatives
  • Qualifying opportunities & challenges
  • Ranking top alternatives warranting consideration

Solutions coupled with a roadmap for enacting the chosen alternative including

  • SMART goals
  • Core strategies & tactics
  • Project roadmaps with detailed deliverable schedules

Support with implementing solutions, including

  • Regular coaching meetings or calls
  • Managing team or external contractors
  • Ad hoc problem solving
  • Training